Shipping policy

At MeadowMuse, we are committed to delivering your order safely, efficiently, and with complete transparency. This Shipping Policy explains how we process, ship, and deliver orders worldwide.

Worldwide Free Shipping

We proudly offer free shipping on all orders worldwide. No minimum purchase is required, and there are no hidden shipping charges during checkout.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Processing may take slightly longer during:

Public holidays
Promotional events
Peak shopping seasons
Unexpected order volume increases

Customers will receive an order confirmation email shortly after placing an order.

Delivery Time

Estimated delivery time is:

7–14 business days for most international destinations.

Please note that delivery estimates are not guaranteed and may vary depending on:

Destination country
Customs clearance
Local courier performance
Weather conditions
National holidays

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information whenever available.

Tracking updates may require several business days before appearing in the carrier's system.

Customs & Import Duties

International orders may be subject to customs inspections or local import regulations.

Any customs duties, taxes, or import fees imposed by the destination country remain the responsibility of the customer unless otherwise required by law.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered, please contact us immediately.

If the order has not yet shipped, we will gladly update the address whenever possible.

Once shipped, address modifications may no longer be available.

Lost or Damaged Packages

If your order appears lost or arrives damaged, please contact us promptly.

Our customer support team will work with the shipping carrier to investigate the issue and provide an appropriate resolution, including replacement or refund when applicable.